BT promises 100Mbps speed guarantee under Plus plan

BT, a telecom operator in the U.K., has explained the benefits of BT Plus, a converged fibre and 4G plan, for its customers.
BT free WiFi in London
First, BT’s nationwide fibre connection offers broadband speed of 300Mbps. Second, BT promises 100Mbps speed guarantee even at peak times. Third, BT Plus customers get free upgrade to BT’s 4G and double mobile data allowance.

“We’re launching BT Plus to make it easier for our customers to get the best of fibre and 4G to stay connected wherever they are, and our Keep Connected Promise means that if ever there’s a problem with your broadband – we’ll use 4G to keep your family connected while we fix it.”

BT, under the UK’s first Keep Connected Promise, will switch on free, unlimited data on their BT mobiles within an hour if a BT Plus customer reports a fault with their home broadband. BT will also send a free 4G Wi-Fi Mini Hub the next day, with unlimited data to its customers.

BT said Ultrafast Fibre Plus offers come with 100Mbps speed guarantee (even at peak times), backed up with the promise of £20 compensation if the speed drops below that level. BT Plus customers will enjoy free access to nearly 6 million Wi-Fi hotspots across the UK.

BT Plus customers will also benefit from 24/7 dedicated UK and Ireland support as well as a Broadband Price Freeze for 18 months.

BT Plus plan is available to customers from BT.com and over the phone. BT Plus fibre will be available through EE retail stores. Customers can buy BT Plus as a bundle of fibre and mobile together or take fibre first and then add mobile later.

Customers, who have more than one mobile on their BT Plus account, will enjoy double data every month and free upgrade to 4G speeds on their BT SIMs and smart phones. Customers get a £5 a month discount on any BT Mobile plan as well as a further 20 percent discount on every additional SIM added.

BT Plus bundles are available starting from £61.99. These include Ultrafast or Superfast Fibre Plus, with a mobile SIM plan starting from 1GB (500MB plan with 500MB free) up to 80GB (40GB plan with 40GB free).

A family of four on BT Plus can enjoy Superfast Fibre and four 10GB SIMs (5GB plan with double data) for less than £100 per month.