Telecom Lead Europe: SGS, an inspection, verification, testing and certification company, has signed a 5-year contract renewal with Orange Business Services for managed, cloud-based corporate messaging services.
Orange Business Services is supplying SGS with Managed Microsoft Exchange through a single presence-enabled client including e-mail and calendaring as well as instant messaging and archiving services.
Orange Business Services hosts and manages SGS’ worldwide messaging system, connecting more than 75,000 employees in a network of more than 1,500 offices and laboratories around the world.
The messaging services can be accessed via the SGS corporate network, the Internet and with any Exchange-supported mail client including mobile devices and is priced per active user per month.
The solution is part of Orange Business Services’ Managed UC portfolio and enables SGS employees to benefit from enhanced collaboration, without an investment in purchasing or managing technology.
Serge Thomas, CIO SGS, said: “We see Orange Business Services as our trusted messaging partner and with this contract renewal we benefit from a cost effective, hosted and managed dedicated platform with the adequate level of personalization.”
To further support the growth of SGS worldwide, including emerging markets, and increase the resilience of the platform, Orange Business Services hosts SGS’ global messaging solution in three Orange Business Services data centers located in Singapore, France and the U.S. Since it is a global solution, SGS benefits from a consistent worldwide service that provides employees the same capabilities no matter where they are located.
Helmut Reisinger, senior vice president for Europe, Russia and CIS, Orange Business Services, said: “Managed Exchange enables enterprises to benefit from expert staff and to free up time and capital. Orange Business Services maintains and supports the solution allowing the customer’s IT staff to focus on implementing new initiatives that will help the company reach its strategic objectives.”
