Amdocs has supplied a convergent charging system and a single product catalog to KT Corporation, a telecom operator in South Korea.
Amdocs said its single real-time convergent charging system and single product catalog will support the business of KT to introduce personalized and contextualized quad-play services and shared data plans across fixed, mobile, broadband Internet and digital television offerings.
KT will be enhancing the 4G LTE experience it offers its customers, while reducing total cost of systems ownership.
Amdocs has rolled out the project under a multi-year services contract. Amdocs initially deployed the project to support KT’s more than 30 million postpaid wireless and fixed-line customers. Amdocs carried out systems testing and tuning in collaboration with KTDS, KT’s IT organization.
As a result, the two companies were able to ensure the best systems performance upon go live and successfully migrate the 30 million customers in their entirety to the new systems overnight, with no impact to service quality.
“We chose Amdocs for the strength of their convergent charging solution, proven at tier-one operators around the world – as well as for their dedicated professional services and business process best practices,” said Jeong-Min Woo, senior vice president, BSS Transformation TF, CIO Office at KT.
“KT can leverage analytics to deliver the services customers truly want in the digital era, including shared price plans spanning multiple devices, personas and hierarchies, and real-time notifications, helping to prevent bill shock,” said Gary Miles, chief marketing officer at Amdocs.
Amdocs Convergent Charging is designed to support the demands of the digital world with a cloud-ready architecture, real-time event processing and an operational database based on advanced, big data NoSQL technology for storing more data for longer and at lower costs.
Amdocs delivered its Master Enterprise Catalog and Charging Business Analytics solution, third-party hardware and software, as well as implementation, testing, training and support and maintenance services for both Amdocs and non-Amdocs systems.