Indosat expands partnership with CSG to include wholesale services

Indosat has expanded its partnership with CSG International to include wholesale services.

Under the terms of the new agreement, CSG will enable Indosat to consolidate wholesale business and settlement operations using CSG Interconnect and CSG Route. The new solution will become Indosat’s convergent settlement platform for fixed, international direct dial (IDD), cellular, and content offerings.

“We actively seek partners that can reduce our operational overhead, streamline our business operations, and allow us to adapt quickly to the changes and challenges associated with growth in the digital economy,” said Fadzri Sentosa, director and chief wholesale & enterprise officer at Indosat.

CSG solutions will enable the automation of rate sheets to eliminate data entry discrepancies, reconcile invoices and event detail records, boost revenue assurance, and support off-the-shelf integration to Indosat’s existing financial systems.

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