VNPT, a telecom operator in Vietnam, has selected Ericsson to modernize its charging and business support system (BSS).

The investment in modernization will enable service convergence and advanced charging capabilities, and improve the user experience for VNPT’s 40 million pre-paid and post-paid subscribers in Vietnam.

VNPT will gain from reduction in operational costs (Opex) and the new charging and business support system will lay the foundation for the mobile operator’s transformation to a digital enterprise.

VNPT will be replacing its legacy infrastructure with the Ericsson Charging System. Ericsson did not name the current vendor.

The contract includes a backend IT peripheral system that will speed up the deployment and migration. The backend system will simplify integration of existing IT applications, taking full advantage of the new charging features and providing a flexible platform for VNPT to deploy new and innovative services.

VNPT’s subscribers can request and update account information in real-time and automatically get notifications on costs, balances, and bonuses. The new system will give better understanding of subscriber behavior enabling VNPT to create personalized offers including charging of individual subscribers for bandwidth or specific services.

“Ericsson’s modernization of our charging system gives us the agility needed to meet the changing needs of our subscribers who expect greater control, personalization and flexibility,” said Nguyen Nam Long, general manager, VNPT Network.

VNPT will start using the Ericsson Charging System during the fourth quarter 2017, allowing VNPT to launch the 4G services on this new platform.

Denis Brunetti, head of Ericsson Vietnam and Myanmar, was instrumental in bagging from the charging contract from VNPT.

Ericsson has supplied its real-time charging to more than 200 customers managing around 2.1 billion subscribers worldwide.