Idea rolls out e-KYC based SIM activation across service centers

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Telecom network operator Idea Cellular rolled out e-KYC based activations for both prepaid and postpaid customers across its service centers in 22 circles.

The company did not share the number of service centers in 22 circles.

Meanwhile, Bharti Airtel has rolled out 20,000 units of Aadhaar based e-KYC solution across India. The company said more than 50,000 subscribers per day are activating their Airtel mobile SIMs in a matter of few minutes. Airtel plans to have the solution in over 500,000 stores across the country in the coming months.

The e-KYC solution allows mobile users to avail instant verification using their Aadhaar card number, enabling SIM activation.

Idea Cellular will offer biometric verification to customers across all exclusive Idea stores, and will extend to multi-branded prepaid outlets, in a phased manner.

“The roll-out of paperless and digital mode of customer acquisition based on Aadhaar, is in line with Idea’s customer centric approach. It will ensure quicker customer acquisition and greater convenience for new customers,” said Navanit Narayan, chief service delivery officer of Idea Cellular, in a statement.

The company is offering e-KYC at its Idea Company Retail Store or My Idea outlet for paperless and secured activation service for both postpaid and prepaid, using the Aadhaar number and biometric verification process.

Image source: Getty Images