Sprint promises to refund money if customers aren’t satisfied

Sprint broadband
Sprint is promising to refund the cost of the device and service charges if wireless customers aren’t satisfied within 30 days – as part of a new initiative.

American wireless network operator Sprint, a subsidiary of SoftBank of Japan, competing with AT&T, T-Mobile and Verizon, serves more than 58.4 million connections as of December 31, 2015.

Sprint has already announced two offers in the recent past.

First, the company said AT&T, Verizon and T-Mobile customers can save 50 percent off most standard rate plans when they switch to Sprint.

Second, Sprint will also cover switching fees up to $650 per line.

As per the third offer, Sprint is providing the 30-day satisfaction guarantee for a limited time to new customers and small business customers who activate a line of service at a Sprint store or preferred retailer, by calling 1-800-SPRINT or online at sprint.com.

The company is also offering the guarantee to current customers adding new lines of service in a Sprint store, online at sprint.com or by calling 1-800-SPRINT.

Marcelo Claure, CEO of Sprint, said: “Sprint’s 30-day satisfaction guarantee is giving consumers the opportunity to try us out worry-free and experience everything Sprint has to offer – LTE Plus Network, the best price for unlimited plans, and much more.”

Sprint’s analysis of Nielsen Mobile Performance Data shows the Sprint LTE and super-fast LTE Plus Network beat Verizon, AT&T and T-Mobile by delivering faster download speeds.

Sprint LTE Plus is available in more than 150 U.S. markets. Sprint LTE Plus offers peak download speeds in excess of 100 Mbps.