Telecom operator Ooredoo Group has revealed its achievements in digital, Capex, 5G network roll outs, etc. during 2022.
Ooredoo’s Capex (capital expenditure) was QAR 2.729 billion (excluding Indosat Ooredoo) in 2022 as against QAR 4.845 billion in 2021. Indosat Ooredoo and Hutchison Indonesia announced their merger in 2022.
Ooredoo’s Capex reached QAR 761.4 million in Qatar, QAR 421.3 million in Iraq, QAR 463.3 million in Oman, QAR 67.2 million in Myanmar, QAR 1,005 million for Wataniya, QAR 220.3 million in Kuwait, QAR 192 million in Tunisia, QAR 89.6 million in Maldives, QAR 30 million in Palestine.
Ooredoo Oman said the roll out of 5G continued and the company reported almost six hundred sites in total at year end. Ooredoo Kuwait invested in the improvement of its 5G services and has most recently launched fifty sites improving coverage and experience.
Ooredoo Algeria has rolled out new 4G sites offering 16 percent additional capacity on 4G network.
Ooredoo reported revenue of QAR 22.698 billion in 2022.
Ooredoo has a customer base of 56 million, driven by growth in most markets offset by a decline in Myanmar.
“Driven by our digital transformation strategy, we are effectively capitalizing on market opportunities and are confidently poised for further success,” Sheikh Faisal Bin Thani Al Thani, Chairman of Ooredoo, said.
Ooredoo Qatar said its revenue rose 7 percent to QAR 8 billion in 2022, driven by growth in postpaid services, Ooredoo TV and ICT services. EBITDA dropped 1 percent mainly because of FIFA World Cup sponsorships.
Ooredoo Qatar achieved 14 percent increase in its customer base, with a 460,000 customers activated above the normal rate only during Q4. Ooredoo Qatar introduced the Hayya Sim to assist visitors during the world’s biggest sporting event.
Ooredoo Qatar used a new AI-powered process of identity authentication and SIM card activation to speed up and simplify its onboarding process. The service deployed a AI-based digital Know Your Customer technology to establish the real identity of users in the digital world.
Ooredoo Qatar appointed CEO Sheikh Ali Bin Jabor Al Thani.
Ooredoo Maldives has upgraded Evee – an Artificial Intelligence powered Digital Care Assistant in the Maldives, enabling customers to interact in the local language, Dhivehi. The company also upgraded Ooredoo Super App with more interactive and user-friendly designs, enhancing customer experience.