T-Mobile has concluded an extensive network upgrade, bringing the benefits of 5G coverage to more than 48,000 square miles of Upstate New York.
The multi-million-dollar investments over the past two years have not only propelled the network’s reach to cover nearly 97 percent of the region but have also ushered in a new era of faster and more reliable services for 5G customers of T-Mobile.
From the state capital Albany to the bustling city of Buffalo, and every community in between,
T-Mobile’s multi-year initiative has seen the addition of almost 400 new cell sites and enhancements to over 800 existing towers. This strategic move aims to expand the 5G coverage footprint, ensuring increased capacity.
Luis Reyes, Vice President of Field Engineering for the Northeast Region at T-Mobile, emphasized the company’s commitment to meeting the top priorities of wireless consumers, businesses, and public safety organizations. He announced plans for continued infrastructure development, including new installations and upgrades in Upstate New York throughout 2024.
A significant milestone has been achieved with 5G Home Internet, now available to an impressive 40 percent of homes in Upstate New York, totaling over 1.6 million households. This advancement allows residents to opt for high-speed internet that is not only fast but also hassle-free, with no annual contracts or hidden fees.
The telecom giant also revealed the inauguration of its new Customer Experience Center in Henrietta. In addition, new retail stores have sprouted across Upstate New York, including locations in Bath, Camillus, Cobleskill, Geneseo, Jamestown, Johnstown, New Paltz, Oneida, Ontario, Rochester, Springville, and Vestal in 2023, with plans for more openings in the pipeline.
Beyond business expansion, T-Mobile is making a positive impact in Upstate New York communities. The company’s Hometown Grants initiative is providing funding to 100 small towns annually, supporting projects related to city beautification and public improvements. Since the program’s launch in 2021, five New York towns – Akwesasne, Otisville, Potsdam, Town of Poughkeepsie, and Village of Arcade – have received grants amounting to nearly $225,000.
T-Mobile’s Project 10Million initiative, backed by a $10.7 billion investment, aims to bridge the digital divide. The program offers free internet connectivity and mobile hotspots to up to 10 million eligible student households nationwide. In New York alone, T-Mobile has connected over 690,000 students across 215 school districts.
Furthermore, the company is extending support to school districts by providing free and subsidized data plans, along with access to affordable laptops and tablets. T-Mobile’s active involvement is contributing significantly to closing the digital gap in education across the state.