T-Mobile revenue drops 2.6% despite surging 5G adoption

T-Mobile has announced a 2.6 percent decline in second-quarter revenue, amounting to $19.20 billion.
Capex of T-Mobile Q2 2023
However, the company experienced a promising 3 percent increase in service revenues, reaching $15.7 billion during Q2 2023. This growth was largely attributed to the remarkable success of T-Mobile’s postpaid service, which saw a 5 percent rise in revenues, reaching an impressive $12.1 billion.

One of the highlights of T-Mobile’s second-quarter performance was the addition of 760,000 postpaid phone subscribers, marking the highest second-quarter additions in the last eight years. This figure also outperformed major competitors such as AT&T and Verizon, reaffirming T-Mobile’s position as a strong contender in the telecom industry.

The company’s popularity among consumers can be attributed to its innovative plans like Go5G Plus and Phone Freedom, which offer customers an attractive alternative to the restrictive three-year contracts offered by rival players. This approach resonated with customers, leading to a notable influx of new subscribers.

T-Mobile’s customer retention rates, measured by its churn rate, also outperformed its rivals, with an impressively low churn rate of 0.77 percent. Comparatively, Verizon reported a churn rate of 0.83 percent for monthly phone subscribers, and AT&T’s came in at 0.79 percent. This indicates a high level of satisfaction and loyalty among T-Mobile’s existing customer base.

Mike Sievert, CEO of T-Mobile, in its earnings report, attributed the company’s success to the extensive coverage of its 5G network. He revealed that T-Mobile’s 5G network currently covers 98 percent of Americans, while its Ultra-Capacity 5G spans an impressive 285 million people. Furthermore, the 5G network offers more geographic coverage than both AT&T and Verizon combined, reaching 326 million people nationwide.

The second-quarter of Capex of T-Mobile has reached $2,789 million as compared with $3,572 millon in Q2 2022. The drop in Capex among North American telecoms operators has already impacted telecom network makers such as Nokia and Ericsson.

The strong financial performance and success of its 5G initiatives have prompted T-Mobile to raise its full-year forecast for wireless subscriber growth. The company expects to achieve wireless subscriber net additions between 5.6 million and 5.9 million, up from its earlier forecast of 5.3 million to 5.7 million. Additionally, T-Mobile anticipates merger synergies of approximately $7.5 billion, surpassing its previous guidance of $7.3 billion to $7.5 billion.

In line with its commitment to further expanding its 5G network, T-Mobile plans to invest $9.7 billion in Capex during 2023. This investment will be directed towards enhancing its network infrastructure and providing an even better user experience for its growing customer base.

T-Mobile’s impressive second-quarter results demonstrate the company’s continued commitment to innovation and customer-centric offerings, solidifying its position as a key player in the highly competitive telecom market. With its expanding 5G network and strategic plans for the future, T-Mobile is poised for further growth and success in the coming months.