T-Mobile US reveals record customer additions

T-Mobile US said it added record high postpaid account additions of 1.4 million during 2022 and 314,000 in Q4 2022.
T-Mobile The Un-Carrier
T-Mobile US, while revealing the preliminary details, did not share the number of 5G mobile customers on its network in 2022.

AT&T and Verizon will be revealing their financial results later this month.

AT&T CFO Pascal Desroches, in an update, said the company continues to see solid demand levels via its consistent go-to-market approach despite opting not to be as promotional as rivals during the holiday selling season.

T-Mobile, in a news statement, said the strategy, combined with its investment in 5G network and value leadership, were the growth drivers. T-Mobile will announce its financial results and investment plans in mobile networks later.

T-Mobile has become the nation’s fastest growing home-broadband provider with 2.0 million customers added in 2022, expecting to lead the industry for the fifth consecutive quarter in Q4 with 524 thousand High Speed Internet net customer additions.

Postpaid account additions were 314 thousand in Q4 2022 and reached a record 1.4 million for full-year 2022.

Postpaid customer additions were 1.8 million in Q4 2022 and reached a record 6.4 million for full-year 2022, above the high end of the company’s most recently increased annual guidance range of 6.2 to 6.4 million.

Postpaid phone customer additions were 927 thousand in Q4 2022 and 3.1 million for full-year 2022. Postpaid phone churn in Q4 2022 of 0.92 percent improved 18 basis points, and full-year 2022 churn of 0.88 percent improved 10 basis points.

Prepaid customer additions were 25 thousand in Q4 2022 and 338 thousand for full-year 2022. Prepaid churn was 2.93 percent in Q4 2022, and full-year 2022 churn of 2.77 percent was the lowest in company history.

High Speed Internet customer additions were 524 thousand in Q4 2022 and 2.0 million for full-year 2022. T-Mobile ended the year with 2.6 million High Speed Internet customers.

Total customer additions were 1.8 million in Q4 2022 and reached a record 6.8 million for full-year 2022. The total customer count increased to a record high of 113.6 million.

“2022 was the year of the Un-carrier as T-Mobile posted amazing results — our highest ever postpaid account net adds, both postpaid customer net adds and broadband customer growth that are expected to lead the industry, and our lowest-ever churn numbers,” said Mike Sievert, CEO of T-Mobile.