Moreover, Alcatel-Lucent provides elements of its Motive customer experience solution (CXS): the Motive Network Analyzer which ensures network performance through its troubleshooting capabilities, and the Motive Home Device Manager which allows service personnel to remotely manage a wide range of broadband devices in customers’ homes.
“Our mobile customers have come to expect a very high level of service quality and innovation. As we considered the challenges of building and managing a wireline network, we sought a solution that is as efficient as possible and keeps complexities to a minimum,” said Hatem Mestiri, CTO of Tunisiana.
“Our agreement with Tunisiana provides an exciting opportunity for Alcatel-Lucent to build a completely new wireline access network in a country that is experiencing a rapid adoption of new communications technologies,” said Faical Haffoudhi, country manager of Alcatel-Lucent Tunisia, Morocco and Mauritania.
