Inmarsat has renewed its deal with CSG for moving its billing and revenue management operations to a consolidated, cloud-based managed services model developed by CSG, replacing existing third-party and bespoke legacy solutions.
“For nearly 20 years, CSG has worked with Inmarsat to get the most out of our billing and revenue management operations, enabling the introduction of new products and services while increasing efficiencies across business.
David Thornhill, senior vice president, Group IT Inmarsat, said: “By moving to a cloud-based managed services model, CSG will foster a more agile, cost-effective approach to how we operate our retail and wholesale business while creating a sustainable model for future success.”
Inmarsat will be utilising the CSG managed services solution to benefit from increased process agility, go-to-market flexibility, and access to precision insights across all operations, while streamlining billing operations and lowering operating expenditures that were associated with prior third-party solutions.
Inmarsat, according to the new agreement, will deploy the latest versions of CSG Singleview, CSG Interconnect, and CSG Intermediate, for helping them maximise profitability, reduce operational costs, and meet customer demands in real-time.
“As Inmarsat looks to advance satellite, airborne, and maritime connectivity across Europe and beyond, we look forward to continuing our long-standing partnership, supporting the optimisation of their billing and revenue management operations, while helping them minimise risk and lower operating costs,” said James Kirby, head of CSG’s EMEA business.
CSG’s Wholesale Business Management Solution has won awards for its cloud functionality and innovation. It has received the Global Stratecast CSP Monetisation Interconnect & Settlement Market Leadership Award from Frost & Sullivan in recent years.