Telecom Lead @ Mobile World Congress 2013: A top African telecom provider has selected Elitecore to replace its existing billing, inventory and CRM systems.
Elitecore — headquartered in Gujarat, India — will replace African mobile service provider’s fixed and mobile network solutions with a Single Inventory, Service Assurance, CRM and Billing system.
The OSS/BSS provider did not share the name of the African mobile service provider.
The company considers this as a major milestone as Africa is emerging as the one of the major destinations for telecom and IT equipment suppliers.
READ Mobile World Congress 2013 HERE
Nokia Siemens Networks, for instance, has clocked EUR 388 million revenue in Q4 2012 from the Middle East & Africa region. For NSN, Vodacom was the first operator to introduce voice and SMS alongside LTE in South Africa.
Also, the Middle East & Africa region accounted for 14 percent of Nokia’s global revenue (including mobile devices and wireless infrastructure) in 2012.
At the Mobile World Congress 2013 — Elitecore announced that the converged entity will support the operator’s 2G, 3G, PSTN and data networks through its pre-integrated, open standards based interfaces.
The company expects to benefit from improved customer experience, monetize next-generation services and reduce time-to-market for new offerings.
Nikhil Jain, COO & Director at Elitecore Technologies, said: “We consider this deal as a major milestone in Elitecore’s growth story as it lends strong credibility to our OSS/BSS products with both existing and new operators. Our carrier-grade platform enables them to enjoy long-term sustainable growth, enhanced customer experience and increased loyalty.”
The project will involve convergence of next-generation offerings like fixed, mobile, broadband and triple play to give operators the much needed scalability to cater to their future LTE and IMS roadmap.
Elitecore’s platform enables a 360 degree single window customer view for service providers and offers functionalities such as multi-level customer hierarchy management, real-time charging of complex data, voice and video services.
Moreover, it also provides flexibility to offer wide range of discounts, pricing plans and promotional offers along with web self care portals for customers and resellers to manage their own services.