Verizon has won in the Superior Alternatives category of the 2011 Red Hat and JBoss Innovation Awards competition. The award, announced during the Red Hat Summit and JBoss World on May 6 in
Specifically, Verizon won the award for the company’s implementation of a new standards-based business process-management system for the company’s Integrated Management Platform for Advanced Communications Technologies automated platform, which monitors, troubleshoots and resolves network service interruptions.
This new BPM, built on the open source JBoss SOA (service oriented architecture) Platform, improved performance and added new processes to IMPACT that improved prevention of system interruptions. The JBoss SOA Platform, which includes JBoss Business Process Management and the JBoss Enterprise Application Platform, provided the flexibility and scalability that the IMPACT platform demanded.
This complex project required high levels of assured system availability and customized functionality to meet IMPACT’s specific business and technical requirements”, said Joshua Morris, executive director of information technology at Verizon.
Verizon offers a fantastic example of how our customers are using JBoss technology not only for their mission-critical applications, but also to improve their business performance. Congratulations to Verizon, and all of this year’s winners, on the well-deserved recognition”, said Craig Muzilla, vice president and general manager of Red Hat’s middleware business.
Verizon’s patented IMPACT platform relies on a systematic automated management system to monitor network management alarms and events in real time. It uses a three-phase approach to determine the root cause of those events, investigating across the customer’s managed network, third-party services and Verizon’s own network services. The system provides consolidated fault detection and enhanced network management capabilities. Conceptualized in 1999, IMPACT is believed to have been the first end-to-end business process automation implementation for network and service fault management.
By TelecomLead.com Team
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