Accenture and Alcatel-Lucent has formed the Accenture Alcatel-Lucent Business Group to target mobile broadband operators.
The strategic alliance announced today will assist telecom service providers (TSPs) and enterprises to implement broadband solutions for digital customers.
Accenture Alcatel-Lucent Business Group will design, build and run customer care operations for all-IP networks that will enhance mobile broadband accessibility and improve digital experience.
They will provide services for customer care for mobile devices based on Alcatel-Lucent’s Motive and explore small cell wireless network solutions with a focus on integrating cellular technology and Wi-Fi between service providers and large enterprises.
They will combine Alcatel-Lucent’s IP networking software platforms and products with Accenture’s systems integration and transformation capabilities.
Accenture will be Alcatel-Lucent’s preferred supplier for software and network integration services.
Alcatel-Lucent will also be a preferred technology provider for Accenture’s customer care and small cell solutions needs.