Juniper Networks announced that AGC Networks is expanding
its capabilities by adopting the highest tier of Juniper services program,
Advanced Partner Service.
The new portfolio gives AGC‘s
customers in India, Australia and New Zealand access to more proactive and
personalized services. Advanced Partner Services (APS) provides immediate
access to Juniper’s expert team, a dedicated partner support manager, and
Service Insight, a powerful service automation tool.
The significance of underlying network infrastructure is
increasing with voice, video and data all travelling on IP platforms. We want
to remain focused on equipping our engineers with the skills they need to
deploy and maintain triple play networks and provide the highest level of
services to our customers. APS is a major component of our strategy to deliver
the highest level of services possible,” said Bhavin Barbhaya, vice president
Solutions (Network Infrastructure), AGC.
AGC, a subsidiary of Aegis, a part of the Essar Group,
has been a Juniper services partner for two years.
It employs more than 200 Juniper-certified networking professionals and has its
own executive briefing centre to showcase solutions to customers.
AGC’s investment in its services capabilities is a major
boost for its customers and for AGC’s own future,” said Vivek Kumar, director
Global Alliances and Partners, Services, for Juniper Networks Asia Pacific. As
voice, video and data switch to the network, timely and sophisticated support
services become critical to business success. AGC is ahead of the curve in
providing those services.”