Avaya launches real-time collaboration solution for crisis management for Indian businesses

Telecom Lead India: Avaya has launched its new real-time collaboration solution for crisis management.

The new Avaya solution is expected to assist organizations and businesses to reduce negative impacts from unplanned events.

Avaya claims that its crisis management solution is suitable for BYOD environments, mobile and remote teams inside and outside of an organization, broadly dispersed geographies or isolated units within a single location.

Asia is one of the most disaster-prone regions in the world, and an efficient emergency response system is critical to minimize damage and casualties in such situations.

“Avaya Notification Solution can help government organizations take prompt action to enhance public security in the event of natural disasters or other unexpected incidents. Enterprises can enable efficient communication and collaboration,” said Paul Chen, director of Unified Communications and Technical Sales Operation, APAC, Avaya.

The solution features the latest version of the Avaya Notification Solution (ANS), providing integrated, automated real-time notification, response and collaboration to transmit critical information and instructions in multiple formats.

Moreover, the Avaya Notification Solution supports small, targeted teams or massive groups, and can meet the requirements of nearly any size business or communications environment.

Avaya Aura Conferencing 7.0 enables session-based unified audio and web collaboration using desktop Macs or PCs, tablets and smartphones.

The communication solutions provider said Avaya Meeting Exchange bridges legacy to SIP communications environments for audio and web collaboration for mid-to-large enterprises and Service Providers.

Moreover, Radvision Scopia provides standards-based video conferencing and desktop sharing from participants using a broad range of video-enabled devices, including mobile, tablets, PCs/MACs, dedicated and telepresence systems.

Open web services APIs enable integration with third party applications that can trigger notifications. GeoComm, an Avaya DevConnect member, provides geographic information that can be built into ANS notifications to targeted groups or to alert one or more end users when a geographically sensitive boundary has been traversed.

Indian enterprises can integrate ANS with supply-chain management, inventory control or security systems to help mitigate risk from business-impacting events.

Recently, Washington, D.C based Veterans Affairs Medical Center, has selected Avaya Government Solutions and its channel partner Standard Communications for a new unified communications (UC) infrastructure.

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