BT announced the formation of BT Advise in a bid to
improve its focus on managed services and strengthen consultancy services.
BT Advice will enable BT to bring together BT Global
Services experts who deliver consulting, systems integration and managed
services.
Customers will benefit from engaging with a team of 4,500
skilled professionals who will apply processes and methodologies with improved
consistency. BT Advise will be further reinforced through hiring programs
aligned to a pipeline of new customer contracts with leading private and public
organizations.
BT Advise delivers consulting, integration and managed
services through global practices organised around the BT Global Services core
capabilities, such as security, customer relationship management, unified
communications, mobility, managed network services, managed IT services and
business technology.
BT Advise provides consulting services to other telecom
operators. The BT Advise practitioners will help customers more effectively
access the many innovations developed specifically for BT’s priority sectors
such as government, health, banking and financial markets, consumer packaged
goods, logistics, manufacturing and pharmaceuticals.
A BT Advise Academy is being founded to provide the
rigorous approach to professional accreditation required by our customers. It
will build up a learning culture based on knowledge communities sharing global
best practices, with a mission to attract and retain the brightest talent.
BT Advise is led by Luis Alvarez, president BT Global
Services, and Ray Stanton, vice president BT Advise in BT Global Services.
“Many of our customers face complex challenges and
expect solutions that flex and meet that complexity. They deserve the best
choice of technology and vendors, combined with global consistency. They
require knowledge that delivers. Consult, design, build and run is what BT
Advise is all about,” Luis Alvarez of BT said.
Our professional services teams are already recognised
as being world-class. They have proven themselves through the years by guiding
major customers through extremely complex technology programmes worth billions
of pounds. Today, we are bringing together all those assets and all those
skills, uniting them around excellent knowledge management tools and the
certified processes trusted by our customers,” Alvarez added.
In the year ended 31 March 2011, BT Group’s revenue was
20.07 billion pounds Sterling with profit before taxation of 1.7 billion
pounds.
By Telecomlead.com Team
[email protected]
