Ciena Strengthens Indian Customer Base with Mumbai Office

Ciena Corporation has inaugurated its new office in Mumbai with the objective of strengthening the company’s global presence and increasing its customer base in India, a strategic target market for the company. The fully-functioning office hosts a team dedicated to meeting the next-generation network infrastructure needs of service providers and enterprises across the country. These operations are being led by Ryan Perera, Country Head of India for Ciena’s Global Field Organization.

The expanded operations aim to build on Ciena’s existing commercial activities in the country by providing for more intimate customer relationships and support for the company’s advanced products and services with customers in India. The new office in Mumbai supports Ciena’s long-term strategic plan for the Indian market and builds upon the existing research and development centre in Gurgaon, which is the company’s largest R&D facility outside of North America with more than 300 network specialists.

Mike Aquino, SVP, Global Field Operations, Ciena said, Ciena began with the mission to radically change the economics of telecommunications networks. Over the years, with industry-leading innovation and superior customer service, we’ve achieved leadership positions in several high-growth markets, including optical transport, optical switching and Carrier Ethernet service delivery and aggregation. India is an important growth market to Ciena for all of these solutions. In fact, for several years already, our Ciena India R&D  facility has been conducting advanced product development for storage extension, optical transport, multi-service switching, access and network management for our customers worldwide. With our new office in Mumbai, we’re better able to leverage that local expertise and deliver specialized service to customers across the country”.

Ryan Perera, country head, Global Field Organization, Ciena India added, With India being a key growth market in the global economy, we established our largest R&D centre (outside of North America) in India, which has been successfully providing support to our customers across the globe for several years. The Indian telecommunications market continues to grow exponentially, and we are committed to serving the specific needs of this important market”.

Ciena was first to market with coherent 40G/100G optical systems for applications such as metro, long-haul and submarine transport, and has the most field deployments worldwide for that technology. Ciena is also focused on delivering Carrier Ethernet solutions for mobile backhaul and business Ethernet services, as well as automated OTN switching combined with control plane software for resiliency and faster time-to-market.


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