Cisco, Avaya, Siemens and NEC are the top PBX vendors in the world in the first
quarter of 2012.
Cisco and Avaya had lower revenue in first quarter.
NEC and Siemens Enterprise managed to increase their PBX
revenue this quarter.
The global PBX/KTS system market declined 4.6 percent to
$2.06 billion in Q1 2012 from the previous quarter.
Year-over-year, sales of pure IP PBX systems are up 4
percent and unified communications sales are up 16 percent.
The Caribbean and Latin America (CALA) region grew 18
percent from the year-ago first quarter for combined TDM, hybrid IP and pure IP
PBX revenue due to healthy growth and new business creation across the region.
Asia Pacific posted the strongest quarter-over-quarter
results, up 16 percent in 1Q12 from 4Q11.
North America and the EMEA region may face issues due to the
current economic situation and future uncertainty within specific countries in
We have been closely monitoring year-over-year growth rates
for signs of a strengthening PBX market recovery, and the fact that global
revenue in the first quarter of 2012 was down slightly (-0.6 percent) from the
year-ago first quarter indicates that we are looking at another year of modest
growth in the PBX market,” said Diane Myers, principal analyst for VoIP and IMS
at Infonetics Research.
With businesses adding fewer employees or holding off on
upgrades for as long as possible, the competition in the enterprise telephony
market has gotten very aggressive. Cisco and Avaya, who’ve been battling
neck-and-neck for more than 2 years, remain on top despite lower revenue this
quarter,” Myers added.