Telecom Lead India: Cisco has unveiled enhancements to its collaboration portfolio, delivered via public, private or hybrid cloud models.

The enhanced collaboration portfolio is expected to benefit customers as they will have more ways to access offerings including telepresence, Web conferencing, unified communications (UC) and contact center solutions.

Cisco said the number of service providers and partners offering Cisco’s Hosted Collaboration Solution more than doubled in the past year. Cisco added 16 new partners this year, bringing the total to 34.

These developments enable HCS partners, including service providers, systems integrators, wholesalers and resellers, to deliver robust unified collaboration experience to their customers as an as-a-service cloud-based model.

“At Cisco, we’re seeing exceptional growth and adoption across our collaboration cloud offerings. Case in point: More than half of the world’s leading service providers have adopted Cisco’s HCS solution. We feel it’s about choice. And, it’s ultimately about providing exceptional end user experiences, regardless of the deployment model,” said OJ Winge, senior vice president, Collaboration Technology Group, Cisco.

Working with Cisco partner, West IP Communications, D+M Group has implemented Cisco’s HCS and are already seeing the cloud-based technology drive cultural change at the company.

“We’ve always wanted technology that would help us reduce silos across the company by increasing collaboration. At D+M, we deliver premium audio solutions around the world. In order to be successful, exceptional collaboration between our more than 2,000 globally dispersed employees is key,” said John Jackson, vice president, Global Infrastructure and Vendor Management, D+M Group.

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