Over the next 12-18 months, there will be a greater emphasis on convergent charging solutions that include self-care capabilities, enabling subscribers to change plans, add bolt-ons, and monitor usage, gaining more control over their services and spending.
Shira Levine, directing analyst for service enablement and subscriber intelligence at Infonetics Research, said that growth in the convergent charging market continues, driven in part by a wave of replacement activity as operators swap out their first-generation charging systems for more scalable and flexible solutions.
The telecom industry is expecting that LTE rollouts will further accelerate the market over the next few years. Mobile operators will want to capitalize on LTE’s bigger pipe via new services and pricing models that better tie the bandwidth consumed to the price being charged.