Convergys Corporation announced that Telekom
Deutschland’s wireline subscribers have gone live on a Convergys Smart Revenue
Solution. Telekom Deutschland is the German operating company of Deutsche
Telekom AG and has approximately 25 million fixed net subscribers.
Telekom Deutschland have been working together on a major, multiphase BSS
project to migrate Europe’s largest telecommunications provider from its legacy
billing system to a new Convergys Smart Revenue Solution that includes Rating
and Billing Manager.
Convergys also implemented more than 25 new features in
Rating and Billing Manager for Telekom Deutschland.
The implementation team has now finished moving Telekom
Deutschland’s wireline customers to the new Convergys Smart Solution. Phase one
of the project involved moving Telekom Deutschland’s broadband subscribers to
In addition, the Convergys team has proven itself adept
at collaborating effectively across the organization to secure consensus, drive
results, and ensure that we have the very best possible solution for our
customers,” said Telekom Deutschland.
T-Systems served as the system integrator for both phases
of the project with Convergys providing on-site technical consultancy, product
expertise, and management support.
Convergys Smart Revenue Solutions support convergent
services and leverage real-time marketing innovation, helping to minimize risk,
reduce operational costs, and generate revenue so our clients can focus on
building valuable relationships with their customers. Convergys supports eight
of FORTUNE’s top 10 communications companies.
By taking the time to understand Telekom Deutschland’s
culture and unique requirements, Convergys has delivered a system that will
help Telekom Deutschland maintain its competitive edge now and in the future,”
said Eldar Kociak, Vice President of Global Development and Delivery, International,
By Telecomlead.com Team