CSG will deploy Singleview, an advanced real-time, charging, billing, customer, and revenue management solution to help Unitel boost process agility, enhance customer experience, and reduce costs while providing precision and insights across all operations.
The solution will leverage CSG’s Interconnect product for managing wholesale, settlement, cost/revenue allocation; Total Service Mediation for real-time usage management and CDR collections; and CSG Activation for provisioning and activation.
The CSG solution will enable Unitel to deliver a wide range of services including prepaid and postpaid mobile, VoIp, IPTV, WTTx broadband access, enterprise services, and DTH and OTT TV, said Ian Watterson, senior vice president and managing director of CSG’s APAC business.
CSG serves more than 300 operators and carriers worldwide – including more than half of companies that make up the ITW Global Leaders Forum.