CSG Systems, a global provider of software and
services-based business support solutions that help clients generate revenue
and maximize customer relationships, announced the selection and implementation
of its CSG Interconnect settlement product by Tunisiana, owned by QTEL.
Tunisiana selected CSG Interconnect to streamline its
operational processes across its business, improve revenues, reduce costs and
better optimize cash flow.
Since its commercial launch in December 2002, Tunisiana’s
ambition was to become the largest private primary operator in the Tunisia
telecommunications market. This is now a reality with in excess of 5 million
is a comprehensive interconnect billing and settlements solution
that will allow Tunisiana to consolidate and manage all of its partner
agreements from a single platform, allowing the provider to better leverage
competitive rates, minimize disputes, and reduce potential leakage.
In addition to the proven functional superiority of the
CSG Interconnect solution, the operator acknowledged CSG’s reputation for
on-time implementations and its deep knowledge of the requirements of the
market in Tunisia.
Tunisiana awarded the business to CSG for its ability to
demonstrate Interconnect’s robust ability to process millions of calls per day,
whilst providing a solution which can easily accommodate any future changes of
Also owned by QTEL, Wataniya Telecom AlgÃ©rie has already
installed Interconnect and this was a contributing factor in the deal due to
the high level of satisfaction with the product.
We chose CSG due to its worldwide leading position in
the interconnection billing area with its ability to deploy a full suite of
products in the billing and OSS area,” stated Yves Gauthier, chief executive
officer of Tunisiana.
With CSG Interconnect, Tunisiana is able to substantially
reduce its manual processes, speed its reconciliation with partners for faster
time to revenue, and easily configure new partner agreements for enhanced
Tunisiana will also be able to view its interconnect
business and value-added services in a holistic fashion through reporting,
providing added visibility and control for enabling better business decisions,”
said John Rainger, CSG’s vice president of Europe, Middle East and Africa.
By Telecomlead.com Team