Dhiraagu selects Mach to minimize revenue leakage

Telecom Lead Middle East: Dhiraagu, a mobile service provider in Maldives, has selected Mach’s revenue protection platform to minimize revenue leakage.

The Maldivian telecom operator faces fraud and billing inaccuracies, across its mobile and fixed line networks. Dhiraagu will try to substantially reduce the overall time required to detect and stop any type of revenue leakage.

A Juniper Research note says fraud and revenue leakage caused by billing inaccuracies cost the mobile industry $58.4 billion in 2011. Revenue leakage can be reduced to $296 billion by 2016, or 23 percent of total revenues, if appropriate measures are not taken.

Avnish Jindal, CFO, Dhiraagu, said: “Mach’s integrated Fraud Management and Revenue Assurance platform provides us with strategic insight into our business, enabling us to reduce costs and improve efficiency across the board. Mach’s Revenue Protection portfolio perfectly aligns to our organisational processes and policies and its integrated features fully support our network expansion plan for new technologies.”

Last week, Dhiraagu launched HSPA+ (H+) network after the completion of testing of the technology in greater Male’ area. H+ is the next step for Dhiraagu’s network evolution towards launching LTE or 4G and work has begun to prepare the network for testing of 4G services.

Dhiraagu is working to bring improvements to the network, enhance customer experience and this is another milestone in this direction. Dhiraagu is already the biggest telecommunication company in Maldives giving widest 3G coverage in the country by covering 82 percent of population.

[email protected]