Telecom Lead Asia: DOCOMO interTouch, a provider of a solutions
and network management services for hospitality industry, has launched FREEDOM
Check In whereby travelers can use their mobile hand phone to bypass the hotel
front desk and securely open their room doors.
The new FREEDOM Check In service will be offered in
partnership with OpenWays, a provider of Mobile Key solutions. DOCOMO
interTouch will provide FREEDOM Check In powered by OpenWays hosting services
and support to its hospitality customers with a focus in the Asia Pacific,
Middle East and Latin America regions.
DOCOMO interTouch covers more than 1,400 hotels in 70
countries. DOCOMO interTouch is one of the world’s largest hotel technology
service providers, delivering secure broadband internet access, in-room
entertainment systems, and business center solutions.
“DOCOMO interTouch chose to partner with OpenWays because the benefits of
its Mobile Key solution – namely giving guests more freedom by simplifying
guest check in via this self-service option – are now expected by modern
travelers. FREEDOM Check in provides Hotels an ability to enhance their direct
sales channels, promoting a loyal customer base and build a powerful mobile
database. It brings more revenue control back to the Hotels,” said Charles
Reed, DOCOMO interTouch CEO.
OpenWays will equip DOCOMO customers with enhanced guest service, a fortified
mobile strategy, a sustainable alternative to traditional
environmentally-harmful plastic keycards, increased guest loyalty, improved
security and a more efficiently run operation.
The Mobile Key by OpenWays solution enables hotel guests
to choose between proceeding straight to their rooms upon arrival and securely
opening their room doors with their cell phones, or waiting in lines upon
arrival at the front desk to obtain a physical room key. Ultimate service is
about offering the freedom of choice to the guests.
The integrated Crypto Acoustic Credential (CAC) solution is compatible with all
6 billion mobile phones in the world, including all cell phone network
technologies (GSM, UMTS, CDMA, 3GCDMA, 4G, LTE, WIMAX) and ALL Mobile OS
standards (Blackberry, Apple iPhone, Symbian, Google Android, JAVA J2ME,
Microsoft Windows mobile and more).
“Through FREEDOM Check in, mobile-dependent travelers across Asia will
soon have more flexibility and convenience once at their hotel
destinations,” said Pascal Metivier, OpenWays Founder and CEO.
