Dubai Airports to improve user experience with NCR Netkey Wayfinding


NCR Corporation announced that Dubai Airports, which owns
and operates Dubai International as well as Dubai World Central (DWC), will
deploy NCR Netkey Wayfinding to help passengers more easily navigate their way
around both properties.


The interactive NCR Netkey Wayfinding solution will help
passengers easily locate gates, flight information, retailers and concessions
throughout Dubai International’s three terminals.


It will also allow interactive access to other useful
passenger information such as hotel reservations and local attractions. The
solution will be initially deployed on 50 42-inch touchscreen monitors that
employ HD graphics and video. NCR
will also provide support services.


Our vision is to be the world’s leading airport
company,” said Sujata Suri, vice president service development from Dubai


Providing a superior experience for our visitors by
empowering them to quickly and easily locate desired points of interest within
the airport environment helps to further differentiate our service offering,”
added Suri.


Airports Council International (ACI) ranks Dubai International
as the fourth busiest airport for international passenger traffic. DWC, the
first phase of which was opened in June 2010, will ultimately become the
world’s largest airport, with the capacity to cater to 160 million passengers


Dubai is faced with steadily increasing passenger
traffic as it emerges as a premier connecting hub and a leading global
destination for business and leisure,” said Tyler Craig, vice president and
general manager, NCR Travel.


Employing passenger-focused technology, both at check-in
and beyond, will enable Dubai Airports to more efficiently manage this
impressive growth while creating a more personalized and memorable experience
for its passengers,” Craig added.


Dubai Airports selected NCR, the global provider of self-service
airline check-in, over competitors due to cross-industry expertise in deploying
and supporting digital signage and wayfinding solutions worldwide.


NCR’s strong local presence and superior service
capability in the Middle East was also a factor. As the leading provider of
ATMs to financial institutions in the United Arab Emirates, as well as across
the Middle East and Africa, NCR provides financial self-service solutions used
and trusted by residents, business travelers and tourists every day.


NCR Corporation recently announced that BMO Harris Bank,
part of BMO Financial Group, will deploy new NCR SelfServ ATMs to replace a significant portion of the ATMs acquired
through the acquisition of Marshall & Ilsley Corporation (M&I).


By Team
[email protected]