Education sector picks up Digium Switchvox UC solution


Digium, the Asterisk Company, announced that its
Switchvox unified communications (UC) solutions are rapidly making inroads in
the K-12 and higher education markets.


Switchvox is based on Asterisk, the worlds most widely
adopted open source communications software. This allows Switchvox to deliver a
wide range of powerful features, at an average cost savings of up to 80 percent
over comparable phone systems.


Educational institutions can set up and configure
Switchvox quickly, then easily make changes over time, such as assigning new
extensions, to the system. It is widely available from Digium’s many partners.


Switchvox provides powerful communications features that
support teacher and staff productivity and mobility, such as integration with
web applications to allow information about a student to appear when a parent
calls the school, as well as instant messaging and conferencing.


Schools may find certain features particularly appealing,
such as support for paging, a predictive dialer, which can help alert families
of delays and cancelations, and automatic call recording for certain incoming
calls or ability to keep others private.


The system also helps educational institutions save money
and gain flexibility by avoiding vendor lock-in. Customers can choose voice
over IP (VoIP) or analog lines and any IP phones.


A wide range of schools, from pre-K through higher
education, and businesses that support education have selected Switchvox in
recent months.


Switchvox is well received in the education market
because it includes, out of the box and at no extra charge, the advanced
features that IT staff need to support productivity, at a fraction of the cost
of comparable systems,” said Leslie Conway, global vice president of marketing


Other unified communications vendors begin with base
systems that don’t include the advanced functionality that educators need today
and adding those features comes at great cost to the customer. With Switchvox,
customers gain the features they want, are often able to use the UC system with
legacy equipment and can easily expand across campuses over time,” Conway


By Team
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