Engage121 announced the launch of the Agency Edition, new
version of its social media management software.
It is designed to help agencies work more efficiently
with their global clients to harness the power of social media.
The latest edition is uniquely designed for agencies that
manage social media for multiple brands and accounts.
With the Engage121 Agency Edition, social media agencies
can manage the internal workflow process of agency employees; assign individual
agency employees to work on specific client accounts; allow or restrict each
employee to conduct specific activities; delegate tasks to other teammates and
confirm completion of work and involve the agency’s client contact in the
workflow process as needed.
The Agency Edition includes a Multi-Brand Dashboard that
enables an agency employee to easily and consistently work on several different
client accounts. Teams of users can be formed for specific accounts or
divisions. Standardized Roles can be defined and assigned as well.
“While we have always had many agency clients that
use our existing Enterprise and Corporate versions, this new edition is
specifically tailored for the agency sector. Its features were designed for our
agency clients that manage complex social programs for multiple global brands.
An account team or manager can easily keep connections, workflows and
conversations separate by brand and thus manage accounts with ease and
efficiency,” said Jon Victor, CEO, Engage121.
The Agency Edition also offers the same powerful capabilities
in Engage121’s core application the ability to monitor across the entire social
web, real-time one-to-one engagement, deep analytics and rich content
By Telecomlead.com Team