European insurance giant Generali Group transforms business processes with EMC s of Clients

EMC announced that Generali Hellas, a member of the Generali Group, a
global financial insurance company, has significantly enhanced its competitive
position and operational efficiencies by deploying EMC Documentum xCP, an
integrated platform for building dynamic business solutions and an action
engine for Big Data.

EMC Documentum xCP combines
enterprise content management (ECM), business process management (BPM),
intelligent capture, and compliance management, to increase productivity and
decision making. Generali has accelerated insurance application processing time
from weeks to days.

“Global organizations, such as Generali, deploy EMC Documentum xCP to
simplify business operations, make accurate decisions, and increase return on
investment. As Generali continues to transform other business processes, it can
rely on its existing xCP infrastructure for even faster time-to-market
benefits,” said Rohit Ghai, vice president and
general manager, Content and Case Management Group, EMC Information
Intelligence Group.

Web-based access, activity monitoring and reporting transforms
Generali’s insurance application processing. Processes are streamlined and
coordinated across functional boundaries both inside and outside the
organization, providing the visibility into
business operations to improve decision quality and service levels.  

Last year, the company printed nearly two million pages of paper for its
agents to service its customers. They are now largely paperless, massively
reducing costs associated with printing, postage, and fulfillment. 

“EMC Documentum xCP was by far the most complete offering on the market
with integrated ECM, BPM and capture. We conducted an in-depth technical
inspection, and Documentum xCP delivered the functionalities we were looking
for. It simply does what they said it would do accelerating application
processing and empowering our agents to provide industry-leading service to our
customers,” said
Elias Mandouvalos,
assistant IT Manager, Generali Hellas.

By Team
[email protected]