INX to deploy new voice solution for DotWell


INX announced that it has been contracted to deploy a
Cisco-centric network and Unified Communications solution for DotWell.


DotWell is a unique community-based organization that
works in collaboration with its founding health-center partners, Codman Square
Health Center and Dorchester House Multi-Service Center, to provide integrated
clinical and community services.


These services are offered across the enterprise and
address health disparities, build social capital, and meet the complex needs of
Dorchester, which is the largest and most diverse community of Boston.


Due to growth, DotWell sought a new telecommunications
solution to replace a legacy system and to gain functionality and efficiencies
with a state-of-the-art Unified Communications system. This contract represents
approximately $900,000 in product and service revenue for INX.


DotWell chose INX as their partner to implement a Cisco
voice-over IP (VoIP) phone and voicemail solution to meet their needs. By
utilizing the new Cisco solution, DotWell will be better able to support its
nearly 350 users with a reliable phone and voicemail system that covers five
separate DotWell sites.


INX was contracted in July 2011 and will begin implementation of the solution in
September of this year. INX was chosen for this job because of its expertise in
the technology field and a close working relationship with the solution
manufacturer Cisco Systems.


INX’s unique project deployment methodology, titled Strategic
Delivery Framework (SDF), which mitigates risk of complex IT adoption and
focuses on business-process transformation, was also a deciding factor in
choosing INX for this project.


Unified Communications represents a great opportunity
for any business that still runs on a legacy phone system that’s disparate from
the data network. These days, you can take advantage of merging
telecommunication and data networks to gain efficiency and cost reductions that
ultimately impact the client and the bottom line,” said Mark Hilz, CEO and
president, INX.


We look forward to leveraging Cisco’s
state-of-the-art telephony and unified messaging system across our enterprise
to improve communications for our patients and our staff. We are committed to
serving the Greater Dorchester community and we are confident that this system
and INX’s expertise will enable us to enhance our service and maintain our
commitment,” said Danny MacNeil, chief information officer, DotWell.


INX recently announced that its application to
list its common stock on NASDAQ has been approved
and it has been advised that trading in the stock on The NASDAQ Global Market
will begin under the trading symbol INXI at the opening of the market on
Monday, September 12, 2011.


By Telecomlead.com Team
[email protected]