Mahindra Satyam, a global consulting and IT
services provider, announced a joint initiative with Microsoft Corporation to
offer modernization tools and solutions for the Child Support Systems.
These solutions will improve the productivity
of case workers and enable enhanced interaction with the citizens that leverage
Child Support services. The solution is based on Microsoft SharePoint 2010
technology and other enabling products from Microsoft.
Many state and local operations are simply
not in a position to modernize or otherwise perform comprehensive upgrades to
their legacy systems. To overcome this hurdle, Mahindra Satyam
has leveraged its partnership with Microsoft to offer
an end-to-end modern document management solution that integrates with existing
legacy system.
The document management solution provides a
centralized repository for creating and storing all case related documents in
self-contained, ‘electronic case files’.
The solution can also integrate with legacy
systems to extract relevant data and generate and keep track of the numerous
letters, notices and other correspondence that are needed to administer a Child
Support program. One-of-the benefits of this solution will be to transfer cases
across county lines in real-time, improving service delivery to citizen of the
State.
We are pleased to offer a low risk approach
to modernize the aging and legacy Child Support Systems that will enable the
case workers to do more with less. Our partnership with Microsoft has enabled
us to develop these solutions in a very flexible and rapid manner,” said Arvind
Malhotra, senior vice president, Strategic Accounts, Mahindra Satyam.
Microsoft Health and Human Services team has
had a long and disciplined vision to connected and person-centered HHS service
delivery. The establishment of a robust document management solution which has
been architected to be an enterprise shared service for re-use across the
dozens of case management solutions in our customers’ HHS program portfolio is
critical to this vision.
We are pleased to have Mahindra Satyam
maximize this inherent value of the SharePoint platform. We see strong demand
for this capability across many of these agencies and look forward to continue
to work with our partners to deliver this solution offering,” said Kevin Dolan,
director, Health and Human Services of Microsoft
Mahindra Satyam is currently engaged with a
Midwestern State in implementing the document management project and will be
showcasing components of the solution at the National Child Support Enforcement
Conference (NCSEA) conference to be held in Atlanta during the first week of
August.
By Telecomlead.com Team
[email protected]
