Russian telecom service provider MegaFon has selected NetCracker and NEC Neva Communications Systems to deploy operations support systems (OSS).
The new OSS will enable MegaFon to centralize network resource management, accelerate service introduction, and improve service quality and customer experience for mass market services across all of its affiliates.
NetCracker’s OSS modules to be implemented for MegaFon include Resource Inventory, Outside Plant, Discovery & Reconciliation, Network Planning & Design, Service Order Management, Service Information Management, Service Inventory, and Service Activation solutions.
NetCracker and NEC Neva will deliver the Network Resource Inventory project as part of MegaFon’s initiative to build a global network operations center. This project aims to consolidate inventory databases and centralize infrastructure management. This will enable accurate management of network resources across all of MegaFon’s affiliates.
MegaFon plans to enhance its service fulfillment and assurance processes for mass market service delivery and streamline provisioning for its fixed and broadband B2B services.
MegaFon, which serves more than 62 million subscribers in Russia as well as 1.6 million in Tajikistan, Osetia, and Abkhazia, expects to improve operational performance as a result of reducing the time and effort required to manage network resources accurately.
Furthermore, the new solutions will enable MegaFon, which offers 3G and 4G mobile services, fixed and mobile broadband access, and converged services, providing voice services to 83 regions across Russia and mobile broadband to 72 percent of the country, to introduce new services more rapidly with greater service quality and a superior customer experience.
“MegaFon applies only the most modern technologies to its networks. Implementing the joint solutions from NEC Neva and NetCracker is the first step in MegaFon’s long-term transformation program. Implementing the joint solutions from NEC Neva and NetCracker is the next stage of a continuous effort to improve network and service quality for our customers,” said Igor Shirokov, infrastructure director, OJSC MegaFon.
picture source: ru-megafon.livejournal.com
