By Telecom Lead Team: CIOs in India report that their IT budgets
are expected to grow 12.8 percent in 2012, while CIOs globally expect flat
growth, according to a global survey of CIOs by Gartner.
The survey
revealed that analytics/business intelligence was the top-ranked technology
priority of CIOs for 2012 in India.
Mobile
technologies ranked at second spot, which was followed by the cloud
computing.
The survey
claimed that CIOs increasingly see technologies such as analytics/business intelligence,
mobility, cloud and social in combination rather than isolation to address
business priorities.
CIOs from
India said their budgets are supporting business strategies concentrating on
growth and innovation. Meeting business expectations for increased growth,
innovation and a transformed customer experience is part of the context for
Indian companies IT budgets, as 70 percent of firms surveyed expect to increase
their CIO IT budgets, with only 10 percent planning to reduce the IT budget.
Indian companies are facing unique challenges created by
growth, as well as dynamic change, we are seeing IT-based innovation in India
around the strategic use of IT and new models of IT operation and leadership,”
said Mark McDonald, group vice president for Gartner Executive Programs and
Gartner Fellow.
Globally, 61
percent of enterprises surveyed said that they will be improving their mobile
capability over the next three years. The majority have a mobility strategy
that calls for becoming a market leader in their industry.
The survey
results show that CIOs believe that the customer experience is the greatest
opportunity for IT-enabled innovation.
The research
company added that mobility, social media, information and analytics can be
used to re-imagine the customer experience, as well as sales and service
channels.
The results
are part of worldwide CIO survey was conducted in the fourth quarter of 2011,
which included 2,335 CIOs, representing more than $321 billion in CIO IT
budgets and covering 37 industries in 45 countries.
Recently,
Ovum predicted that big data analytics, security and cloud computing will be
three of the most significant drivers of technological change in 2012.
