Infonetics Research said the number of seats for hosted
business VoIP and unified communications services will more than double between
2012 and 2016.
Revenue from SIP trunking service increased 128 percent
in 2011 as businesses adopt SIP trunking for flexibility, centralization of
resources and cost effective voice connectivity.
Hosted PBX and UC service revenue is up 33 percent and
seats up 44 percent in 2011 due to demand for cloud-based services.
The number of residential and SOHO VoIP subscribers grew
14 percent in 2011, to over 178 million worldwide, as more households opt for
no fixed-line voice connection.
Infonetics said businesses continue to migrate to VoIP on
their premises. T1 lines are still the most commonly used trunking service
today, and will be in 2014.
The use of SIP trunking is growing. Centralization,
easier management, and switching as part of infrastructure upgrade top the list
of reasons businesses are deploying SIP trunking