Telecom Lead Asia: SK Telecom has unveiled two smart hospital solutions — Patient Guide and Bedside Station.
The new solution, which will offers enhanced convenience and benefits to patients, was launched in association with Healthconnect, a joint venture between SK Telecom and Seoul National University Hospital (SNUH).
Following commercialization of a smart health management service — Health-On — in March 2013, SK Telecom’s new enterprise solutions offer personalized medical services for patients through mobile devices.
Yook Tae-sun, senior vice president and head of New Business Division at SK Telecom, said, “We will further improve its smart hospital solutions to shape them into attractive business models, seeking business opportunities in the overseas markets.”
Patient Guide allows hospitals to provide guidance services for out-patients based on full mobile/ICT system. Patients can download the free Patient Guide application to their smartphones to receive personalized support during their visit to the hospital.
The application, which automatically starts upon patient’s entrance to Seoul National University Bundang Hospital (SNUBH), will communicate with the hospital EMR (Electronic Medical Record) system to retrieve the patient’s appointment-related data and handle the check-in procedure.
Supported by SK Telecom’s indoor positioning technology and 3D-mapping technology, Patient Guide gives directions to help patients find their way to an appointment or any other locations inside of the hospital.
Furthermore, patients can participate in satisfaction surveys and schedule follow-up appointments. The above service can also be provided through interactive kiosks installed within the hospital.
Bedside Station will improve in-patients’ satisfaction in hospital care and service. It offers upgraded medical services and diverse useful features for in-patients through a 15-inch smart device (tablet PC) connected to each hospital bed.
Each patient can log in to the system by tapping his/her RFID wristband to the tablet.
SK Telecom expects Bedside Station to enhance patients’ convenience, while also improving the efficiency of hospital administration.
Moreover, the company plans to add more features to the solution such as a smart monitoring feature that automatically alerts the medical staff in case of emergencies by detecting the patient’s status.
