By 2015, small business spending on wireline voice
services will approach $16 billion, which represents nearly 50 percent of all
spending in this category, according to In-Stat.
“Wireline voice, although not growing in any
significant way, is holding steady across all sizes of business. One service
segment we see that could be vulnerable due to alternative technologies like
VoIP is international long distance services. Even though the total dollar
spend remains high, we see negative growth over the forecast period,” said
Greg Potter, data analyst at In-Stat.
In small business, the hospitality and food vertical will
spend the most on wireline voice services, reaching $2 billion by 2012.
Total toll-free service expenditures will increase by
$134 million over the 5-year forecast period and enterprise spending in the
government segment will reach $4.7 billion by 2015.
SOHO will spend $267 million on other services in 2015,
which includes audio-conferencing services, outbound calling services, and
By Telecomlead.com Team