Spirent Communications today announced the launch of its Fit4Launch program in the Asia Pacific region.
Asian telecom operators that subscribe to the Fit4Launch program can evaluate the user experience of new mobile devices before launching.
Four of the top five mobile operators in the US are currently using Fit4Launch to enable telecoms and their device ecosystems to collaborate to improve the user experience of voice, data and video services, said Spirent Communications.
At one US operator, more than 15 major user experience issues were identified and fixed in pre-launch devices in the past 12 months. At another operator, speech quality across all devices was improved by nearly 10 percent over a 2 year period.
Spirent has set up a new Fit4Launch Lab in Beijing and deployed user experience servers that link to live mobile networks across the Asia Pacific region.
Speech quality, call success and retention, web browsing speed, video quality and battery life can be different in each phone model. To accelerate the improvement process after evaluation, Fit4Launch includes both live network and lab-based evaluation.
Spirent Communications said that the lab evaluation includes detailed analyses such as speech quality by codec, noise environment and degraded channel conditions, making this data particularly useful for troubleshooting and resolution of issues.
Spirent’s Fit4Launch Lab facility in Beijing now enables operators and manufacturers to evaluate the user experience of the latest generation of IP-enabled services and devices, including LTE, VoLTE and IR.94 video calling services, as well as providing support for 3G voice and data technology.
“Fit4Launch has helped multiple tier 1 operators measurably improve the user experience of their devices and services,” said Des Owens, general manager of Service Experience and Assurance at Spirent.