Telecom Lead America: Sprint has launched Sprint Complete
Collaboration, a comprehensive hosted and fully managed unified communications
(UC) bundle for businesses.
Mid-sized and large businesses can deploy UC over an
all-IP network across the enterprise and to virtually anywhere, enjoying a
seamless collaboration experience for employees working in or out of the
office, an overall lower total cost of ownership, and a single point of contact
for their entire solution.
Sprint Complete Collaboration features: connectivity
through SIP Trunking, IP and video telephony, integrated messaging,
collaboration tools, user endpoints and enhanced mobile integration. SIP
Trunking is included in the core offer and provides more efficient trunking
options through aggregation and bursting, as well as an UC platform with a
consistent experience across all collaboration tools, operating systems and
Powered by Cisco Hosted Collaboration Solution (HCS)
platform and software licensing, Sprint Complete Collaboration is delivered
over an all-IP network helping to ensure the reliability and security demanded
by real-time UC and collaboration applications.
Sprint claimed that it is the only hosted UC solution to
offer client and network-based mobile integration for a simplified, richer
mobile user experience. Sprint’s network-based mobile integration solution
extends PBX features to mobile devices, helping to ensure business continuity
and disaster recovery, while reducing costs through LEC elimination and more
Sprint Complete Collaboration is a new way of thinking
about employee collaboration in an increasingly mobile world. This is the
first of several cloud-based services Sprint will launch this year leveraging
our award winning all-IP network,” said Mike Fitz, vice president of wireline,
Sprint has deployed Cisco’s Unified Communications
Managers to its retail store locations nationwide and thousands of Cisco IP
phones. Additionally, Sprint is in the process of deploying Cisco Customer
Collaboration at its Contact Center locations for front-line customer service
agents. The experience of building and supporting large enterprise
collaboration solutions will benefit business customers as they look to adopt
the Sprint Complete Collaboration to improve business performance.
Cisco is teaming with Sprint to deliver a comprehensive
hosted and fully managed unified communications solution by utilizing the Cisco
Hosted Collaboration Solution platform which provides innovative capabilities
from Cisco WebEx enhanced conferencing experiences to Cisco Jabber on mobile
phones and tablets,” said Eric Schoch, general manager for the Cisco Hosted
Collaboration business unit.