Subex survey reveals critical benchmarks in data integrity management


Subex, a global provider of Business
Support Systems (BSS) for Communications Service Providers (CSPs)
and Heavy Reading, an independent research organization released new
survey report about the problems operators face with their data quality
and data integrity.


The in-depth survey highlights some
critical benchmarks in the data integrity management space and reflects how
CSPs across the globe lack substantial investment in data integrity.


“For an operator, the goal is to reduce
operational, network and capital expenditures in a cost-optimized and
time-efficient manner that accelerates ROI from a data quality
program. Although many operators are now recognizing the need for a data
integrity solution, we believe that with the entry of new technologies and
higher complexities, data integrity management will gain considerable
importance with discovery and reconciliation solution high up on the list,”
said Sudeesh Yezhuvath, COO, Subex.


The survey finds six out of every 10
operators globally experience up to 30 percent order fallouts. The main reasons
for high order fallout are too many manual steps and also too many siloed
processes and process views.


The survey also finds about 50 percent of
operators still use ad hoc manual audits to keep inventory data in sync with
the network and more than 20 percent of their inventory data is out of sync
with the network.


Data accuracy and integrity are the tenets
of operational excellence for telecommunications and network service providers.


North America emerges as a region that uses
maximum automation in processes, while Asia/Paci­fic shows maximum
synchronization between network and inventory data.


Subex recently announced its agreement with NetCracker, a telecom OSS provider and part of the $40 billion NEC group,
to sell its activation business.


By Team

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