T-Mobile Austria has selected NetScout to assure service delivery and provide operational intelligence for its LTE network.
Earlier, T-Mobile Austria, which has 4.1 million customers, has selected NetScout for its third-generation (3G) HSPA+ network.
The nGenius solution provides T-Mobile with a single service assurance platform to support data and multimedia services to assure a seamless subscriber experience on and between their 2G, 3G and LTE networks.
In 2013 T-Mobile invested over €100 million in the network with a specific focus on the roll out of HSPA+ and the next generation mobile network LTE.
Thanks to the nGenius solution, granular traffic visibility allows operations staff to track all application traffic and assess its impact on system performance and overall user experience on a community and per-user level. The nGenius solution proactively identifies emerging performance problems and allows efficient failure analysis to help assure service quality.
T-Mobile Austria is leveraging an extensive range of operational intelligence from the nGenius solution to track service and network volumes, understand application and Over the Top (OTT) application usage, and improve network planning to support continuous network and service optimization.
“In Austria network quality is very important, and without the appropriate service quality you cannot survive. Our customers have very high performance expectations, so our highest priority is to continuously improve our customers’ experience to deliver more incremental value,” said Athanasios Avgeridis, senior vice president operations for technology at T-Mobile Austria.
The nGenius technology is deployed 165 service provider production networks in 48 countries including 48 operators in North America, 39 in Europe, 14 in the Middle East and Africa, 19 in Latin America and 45 in Asia Pacific. NetScout technology is deployed in more than 15 Cable/MSO and 100 mobile networks globally, including 22 LTE production deployments.
