Telefonica selects JDSU’s HomePM for service assurance of IPTV infrastructure

Testing and measurement major JDSU announced that Spain’s Telefonica SA has deployed JDSU’s Home Performance Management (PM) solution to proactively monitor and troubleshoot service issues for its Internet Protocol Television (IPTV) content and on-demand services.

Telefonica operates Spain’s leading IPTV service, Imagenio, providing standard and high-definition programming to nearly 800,000 customers.

JDSU’s Home PM centralized solution offers remote visibility into Imagenio’s home networks, using non-intrusive software to report on customer quality of service issues and to dispatch information in near real time to technicians.

“JDSU’s HomePM provides us with a quality solution that will allow us to improve the quality of the IPTV service we provide to our customers,” said Enrique Blanco, executive vice president of Operations and Planning at Telefonica.

“JDSU’s high quality test and measurement solution will also provide us with a significant reduction on our operating costs,” Blanco added.

The JDSU HomePM solution is a software application that works alongside existing Auto Configuration Server (ACS) solutions.

It is a standards-based tool that automatically identifies and demarks problems between the service delivery platforms, core and access networks, and the home network. It reduces customer service call volume and improves troubleshooting efficiency by simplifying diagnostics and identifying the issue the first time.

“JDSU offers a highly accurate, cost-effective software solution for monitoring broadband networks with robust services like IPTV,” said David Heard, president of JDSU’s Communications Test and Measurement business segment.

“Our Home PM solution has helped Telefónica achieve operating expense reductions in only three months, creating a competitive advantage and delivering a return on its investment within a year,” Heard added.

JDSU recently announced that it is demonstrating quad small form factor pluggable plus (QSFP+) transceiver modules for 40G optical transmissions of up to 10 kilometers in enterprise, local area (LAN) and storage area networks (SAN).

Leveraging key building blocks from JDSU’s optical communications portfolio, the new QSFP+ modules are dramatically smaller and provide lower power dissipation compared to older solutions.

By Team
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