Telenor Serbia taps Ericsson for convergent billing

Telenor Serbia has selected Ericsson to deploy the Charging and Billing in One (CBiO) solution as the telecom operator’s new real-time convergent charging and billing platform.

Telenor Serbia aims to support a range of charging and billing needs for residential, corporate, mobile and fixed subscribers with the deployment.

Telenor Serbia has more than three million customers, 120 shops in 84 cities and employs around 1,000 people, covering the entire population of Serbia with fast mobile Internet.

Ingeborg Ofsthus, CEO of Telenor Serbia, said: “Telenor Serbia has implemented a convergent billing system which enables us both to meet our customers’ expectations and introduce new trends on the market.”

“This system enables flexibility of the offer, broader spectrum of promotions, discounts, incentive programs, targeted campaigns, packages combining different services, as well as offer of different tariffs to customers,” Telenor Serbia CEO said.

Ericsson has already finalized the migration of Telenor Serbia’s complete subscriber base to CBiO, which represents Ericsson’s first CBiO live reference in Europe.

In addition to the migration to CBiO, the billing project includes the implementation of over 100 business requirements as part of Telenor Serbia’s ongoing digital business transformation project, said Ericsson.

Telenor is the largest single investor in Serbia with an initial investment of 2 billion EUR during ten years of operation.


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