CA Technologies announced that it has been selected by
Tesco to manage its global IT infrastructure across the entire Tesco Group,
including Tesco Bank, Tesco DotCom and Tesco Mobile.
The $45 million deal sees a number of CA Technologies
solutions being implemented to give Tesco visibility into the health and
performance of its IT supply chain, including mainframe, desktop computers,
servers, networks, credit card transactions, suppliers and supply orders.
The investment will help Tesco to take action before any
IT problems evolve and affect services to customers.
With 472,000 staff working in over 5,000 stores across 14
countries, monitoring Tesco’s IT infrastructure is both time-consuming and
complex. Having previously used a number of different solutions from a range of
vendors, Tesco selected CA Technologies IT management solutions to consolidate
its IT infrastructure, while providing customers a consistently good service
experience.
Solutions deployed include CA Service Operations Insight
(formerly CA Spectrum Service Assurance), CA SYSVIEW Performance Management and
CA Process Automation.
“Our systems infrastructure needs to work for our IT
team in order to do their job for our customers, our colleagues and our
suppliers. We rely on CA Technologies software to tame a very big, distributed,
heterogeneous infrastructure. We are very pleased to extend our long-standing
relationship with CA Technologies into a third decade,” said Mike
McNamara, chief information officer, Tesco.
“We have been a strategic IT partner to Tesco for
the past 20 years and are delighted to further develop our relationship with
this new investment. The longevity of this partnership demonstrates that our
solutions have a proven track record of successfully solving Tesco’s IT
infrastructure problems, helping the brand to do more with less, become more
agile, enhance customer satisfaction and ultimately create a more profitable
business,” said Colin Bannister, CTO and vice president of Technical Sales
for UK and Ireland, CA Technologies.
Tesco also uses CA ecoSoftware to help increase the
efficiency, speed and accuracy of its carbon accounting process, enabling the
company to more effectively track progress in pursuit of its ambitious carbon
reduction goals.
With the CA Technologies solution, Tesco can monitor its
global footprint across a range of activities including IT, stores,
refrigeration, distribution, waste and sourcing, using reports to help assess
and lower this on an annual basis.
Recently, CA Technologies and Verizon have announced that
CA Technologies will offer
its IT management software through Verizon’s flagship cloud offering, Computing
as a Service (CaaS). Initially, CA Technologies will host CA Clarity PPM, its
leading project and portfolio management solution, on Verizon CaaS.
Verizon CaaS provides a high-performance SAS 70 Type
II-compliant environment in which CA Technologies can host its applications
securely and reliably. This hosted software delivery option complements CA
Technologies traditional on-premise software delivery and its growing
on-demand, SaaS delivery model for CA Service Desk Manager On Demand and CA
Clarity PPM On Demand.
By Telecomlead.com Team
[email protected]
