Luigi Longarini, IT Director of TIM Brasil said TIM
Brasil will directly benefit from Amdocs’ 30 years of expertise in managing
complex operations. As a result, the telecom operator expects to achieve
accelerated growth, cost reduction and further improvements in our customers’
experience.
Patrick McGrory, president, CALA (Caribbean and Latin
America) for Amdocs, said Amdocs will assume responsibility for all of TIM
Brasil’s third-party and legacy OSS systems freeing them to focus on developing
innovative new services and market offers while keeping operational costs under
control.
In February 2011, TIM Brasil selected Amdocs to provide
the foundation for its B/OSS transformation initiative supporting its wireless
and wireline network; the first phase went live later that year.
In March 2012, TIM Brasil selected Amdocs BSS and OSS
solutions services to additionally support its new fiber optic broadband
service. Following this deal, TIM launched its residential broadband
service in five months after the contract signing. This will enable TIM Brasil
to realize cost efficiencies while delivering new, lower-cost bundled services
to its customers.