By
Telecom Lead Team: Toshiba America Information
Systems has launched Call Manager version 7.5, a new unified
communications solution that is compatible with
Toshiba’s IPedge and Strata CIX families of IP business
communication systems.
The new Call
Manager gives enterprise and SMB users of Toshiba’s IPedge and Strata CIX IP
business telephone systems a highly intuitive and feature-rich unified
communications solution that delivers the capabilities they want in a friendly
graphical user interface.
It is also
compatible with Toshiba’s IPedge (Models EP, EC and EM) and Strata CIX
(CIX40, CIX100, CIX200, CIX670 and CIX1200 systems with version 5.0 software or
higher) families of IP business telephone systems.
Moreover, it
is also compatible with Toshiba’s Contact Center Suite, allowing for remote
call center groups among multiple networked systems as well as with single
desktop IP phones and IP soft phones on a laptop.
“Call
Manager is the foundation of Toshiba’s Unified Communications
Suite (UC Suite) of products, which delivers multiple applications in a
bundled configuration on a single server, and version 7.5 brings significant
new enhancements,” said Brian Metherell, vice president and general manager,
Toshiba America Information Systems, Telecommunication Systems Division.
The new call
Manager has a built-in VoIP softphone option, which can be activated at any
time. When the optional built-in VoIP softphone is activated, it can be
assigned to one of the companion application windows, making the entire set of
IP telephone features accessible to the user.
The new call
manager has hot keys that allow the user to click to dial any highlighted
number. It is also compatible with Jabra headsets, giving users high-quality
sound and hands-free operation.
Last month,
ADTRAN and Toshiba America Information Systems, announced the availability of ADTRAN’s
Total Access 908 and 908e gateways for use in conjunction with Toshiba’s IPedge
IP communication system.
