Varolii raises $8 million to expand smartphone and inbound capabilities

 

Varolii Corporation announced that it has closed Series D
Round financing of $8 million from all its current investors: BlueRun Ventures,
Draper Fischer Jurvetson, Institutional Venture Partners and InterWest
Partners.

 

The company also announced that Seattle veteran software
executives, Lee Roberts and William Bryant, are joining its Board of Directors.
Both bring to the Board deep industry experience in financial services,
software and mobile technology, as well as more than two decades each in
technology executive and entrepreneur roles.

 

This financing will be used to accelerate the development
of new capabilities and solutions that integrate customer and employee
interactions across outbound, inbound and mobile channels.

 

These capabilities will extend the reach of Varolii
Interact applications to Android and iPhone mobile devices, enabling
organizations to get higher rates of successful interactions with customers and
employees to reduce costs and increase profitability.

 

“Varolii already enables more than 400 major U.S.
brands to interact with over 75 million consumers and 8 million employees each
year. With this round, we will be able to accelerate our innovation and further
increase customer outcomes across financial services, healthcare, utilities,
telecommunications, retail and airlines,” said David McCann, CEO, Varolii.

 

This funding allows Varolii to deliver on the innovations
that major organizations are looking for by moving to the smartphone and
building capabilities to further take costs out of the 5,000 large enterprise
contact centers where budgets are continuing to decline and organizations are
leading their customers to self-service.

 

“Varolii is an innovative market leader that offers
a unique service to its Fortune 1000 customers. We are confident in the
company’s new vision and strategy established by the management team to drive
growth and capture market share,” said Doug Pepper, general partner at
InterWest Ventures.

 

By Telecomlead.com Team
[email protected]

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