VMware and Mitel to bring unified communications to desktop virtualization


At VMworld 2011, VMware and Mitel unveiled a significant
technical advancement designed to considerably increase the already growing
deployment of desktop virtualization for IT departments around the world.


Specifically, Mitel will
integrate its virtualized Unified Communicator(R) (UC) Advanced client software
with VMware View 5, enabling Mitel and VMware to deliver soft phone and mobile
device integration into a desktop virtualization environment.


This unique collaboration will dramatically extend the
power of desktop virtualization, enabling a user’s voice solution and UC applications
to be deployed together as a single unified solution in a virtual desktop
environment. By doing so, IT departments can significantly reduce costs while
extending their desktop and mobile environment to anywhere a user has an
Internet connection.


“The Chicago Bears have already deployed Mitel’s
Unified Communicator Advanced, so we are already familiar with the benefits of
Mitel’s architecture,” said Jason Saidoo, senior director of information
technology for the Chicago Bears.


“The idea of virtualizing both the desktop and the
desktop phone, thus unifying their functionality, is very attractive to an
organization like the Chicago Bears, since we require mobility and secure
desktop access from the road. As a result of this announcement, we have advanced
our own timeline to convert our IT infrastructure to a completely virtualized
environment,” Saidoo added.


“Today’s announcement represents a significant step
forward in the evolution of desktop virtualization,” said Rich Costello,
senior research analyst at IDC. “These new technology breakthroughs will
help accelerate adoption of desktop virtualization. IT departments should begin
evaluating how and when they should make the transition to this type of


VMware View and Mitel UC Advanced
This integration represents a significant technical achievement. Today, users
cannot stream virtualized Mitel voice applications to a virtual desktop without
significant impact to performance and latency.


In addition to accessing the desktop with VMware View,
users will also be able to access their collaboration tools, including voice,
video, presence, secure instant messaging, audio and web conferencing, document
sharing, voice messaging and email, from their VMware View client.


Desktop virtualization using VMware View offers IT
tremendous benefits by moving desktops and applications into the cloud and
delivering them as a managed service. IT administration is more automated and
efficient, security is improved and the total cost of desktop ownership can be
reduced by as much as 50 percent.


VMware and Mitel are combining the capabilities of VMware
View with Mitel’s UC Advanced client software, giving users of a virtualized
desktop access to both their desktop applications and their communications
apps, essentially making both their desktop computer and communications device
(mobile, soft phone or desk phone) available to them no matter where they may


Mitel, recently announced it extended
its suite of unified communications capabilities to the BlackBerry PlayBook


Mitel is also planning continued integration with
BlackBerry Mobile Voice System 5 (BlackBerry MVS 5). Building on the Mitel
Freedom architecture, Mitel has extended the Mitel Unified Communicator (UC)
Advanced mobile portal to the BlackBerry PlayBook, enabling a consistent, rich,
end-user communication and collaboration experience.


By Telecomlead.com Team
[email protected]